What is the Privacy Policy and what does it cover?
The Privacy Policy explains Cultura Nativa’s policies relating to consumer data. Data privacy is very important to us, and we have put processes in place to ensure that consumers’ rights to privacy are protected. The Privacy Policy covers all personal data collected by Cultura Nativa via our website and any other verbal and telecommunications. It does not cover information customers provide directly to 3rd Party websites or services, whether or not they are linked to our website.
What information is collected?
Cultura Nativa collects personal and business data in the normal course of business including, but not limited to:
- Name (first and last)
- Phone number
- Email address
- Physical address (shipping & billing)
- Custom furniture order information
- Business IDs and information
How does Cultura Nativa collect this information?
All personal data collected by Cultura Nativa is from our entry forms: when a customer makes an order, when a customer creates an account, when a customer joins our Trade Program, and/or when a customer signs up for our newsletter.
How does Cultura Nativa use this information?
Cultura Nativa uses this information to process customer orders, respond to inquiries, and/or contact customers on a regular basis with our newsletter.
Does Cultura Nativa share this information with anyone else?
Cultura Nativa only shares your personal data with our service providers (delivery, logistics, etc), payment processers (to complete payments), and/or any other partners we use to fulfill your orders and communications.
We do not share your data with 3rd Party marketers or anyone else outside of Cultura Nativa and its business partners who directly help us in providing you services.
Where is my data stored?
Cultura Nativa stores your personal data in our database(s). It may also be stored in the database(s) of our business partners.
What can I do if I do not want my information stored at all with Cultura Nativa?
As a customer of Cultura Nativa, you are entitled to access, restrict, or remove your personal data from our website and any/all business partners. To do so, please visit our Contact Us page and submit a message with the subject “Personal Data” and our team will be happy to help in any way to rectify the situation. Please note that if you have a pending/ongoing order(s) with us, we may not be able to remove all personal data until that order(s) has been fulfilled.
What happens if Cultura Nativa’s Privacy Policy changes?
Cultura Nativa will notify all impacted customers (i.e., customers that we have personal data for) of any policy changes via email with why, how, and what is changing.